Background

We are team of professionals with experience in Natural Language Processing, CRM, ERP, Chatbot Frameworks. Our venture has started in light of Covid-19 anticipating the need of various businesses for expanding their online engagement. Our customers have been facing an increasing need to have a consolidated system that allows to communicate to their clients via multiple channels. 
We aim to provide the first comprehensive conversational commerce application to revolutionize the e-commerce industry. Our solution is not just a standalone solution, but rather a strong software foundation for your business. 

 

Our vision 

To transform the business landscape in Malaysia and beyond through AI-powered conversational UI, powered with the capability to integrate and manage multiple channels, connect 3rd-party applications and create a 360’ view of the customer. It is your time to shine. 

Values

With the customer in mind, together we strive as one to provide our best toward achieving organisational goal. We take an advantage of different mind and collective effort to continuously improve our services to our valuable customers
CUSTOMER
Our solution is build to address the pain points of customer’s daily business operation. This UCC is more than just a stand-alone product, but rather a strong software foundation for your business. Committed to deliver the best, our dedicated experts ensure your digital transformation comes true.
COMMITMENT
Through time, our continuous improvement culture gives us a strength to deliver a high quality service through enhanced cloud native tools, Artificial Intelligence, Machine Learning & Natural Language Understanding, as well as, qualified professionals striving towards continuous improvement.
INNOVATION

FAQs

Can UCC be integrated to another 3rd party system etc E-Commerce, Online marketplaces, Accounting or others?

Yes. UCC can be integrated with any 3rd Party Software for easy information retrieval and seamless experience for an agent and customer – link to solutions page

Which channel can I integrate with?

We are capable of integrating Whatsapp, Facebook Messenger, SMS, Telegram and Email, as well as other channels (e.g. voice) for full conversational engagement

How secure and scalable this UCC platform?

Amazon Web Services (AWS) will ensure your data is secure and safe. Your data security is our priority.

Does UCC have any restrictions on user’s count?

No, our messaging infrastructure is built to support millions of concurrent users exchanging messages simultaneously irrespective of bandwidth, channels, groups, and devices.

Why Choose AILedger

  • Years of experience in handling small- and large-scale projects

  • Proven Track record in delivering Chain Stores and Franchise solutions

  • Product Development of GST and ERP applications, E-commerce, CRM & Loyalty Program, Customer Data Mapping

  • Strengths and experience in native cloud architecture

  • A certified team of AI professionals and integration experts

  • Strong expertise in integration with 3rd party solutions, including e-commerce, membership applications, POS, ERP, CRM, Online Marketplaces.